Greasy House

 

Returns Process:

Should you encounter any issues with the freshness or quality of your order, please promptly notify our customer service team within 30 Mins of receiving your order.

We will guide you through the returns process and assist you accordingly.

Refund Eligibility:

  • We guarantee the freshness and quality of our ingredients. If you receive a dish with a bad smell or suspect it contains unfresh ingredients, you may be eligible for a refund.
  • Please ensure the item is unused and in its original packaging for eligibility.

Refund Process

  • Upon receiving your returned item, we will inspect it to determine eligibility for a refund.
  • If approved, the refund will be processed and credited to your original method of payment.

Non-Refundable Items

Certain items, such as ice cream cannot be refunded.

Shipping Costs

Customers are responsible for the shipping costs associated with returning items, unless the return is due to an error on our part.

Contact Us:

If you have any questions about our returns and refund policy, feel free to reach out to our customer service team for assistance.

 

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